Washer is Making Noises

Important: Unplug the washer from its power source before starting any inspection or repair work.

The tub bearing is a part on both front load and top load washers. This bearing allows the wash basket to move freely during the agitation and spin cycles.

On a front load washer, there are usually two bearings, both located in the rear of the outer tub. The bearings are sealed to keep water from entering, but over time and repeated use, the seal can wear down and water, soap, and dirt can seep in. When that happens, the bearings will eventually fail.

When the tub bearing is the problem, your machine will make a loud rumbling noise during the spin cycle. If you hear that noise, you can inspect the machine by checking the tub for excessive play. If you're able to move the tub up and down, and side to side, that can indicate a tub bearing issue.

Further inspection and repair requires disassembly of the machine. You'll need to remove the outer tub and wash basket in order to diagnose. If replacing the tub bearing, the tub seal should be replaced as well.

The drain pump pushes water out of the machine for draining. Under normal circumstances, the pump should run sliently. If it's not, it's possible a foreign object such as a wire or small toy is stuck inside. After removing the power, carefully remove the front panel to access the pump. Inspect it for foreign objects and check the impeller for damage. If necessary, replace the pump.

Some machines have the pump and motor in a single unit. On these, the entire assembly will need to be replaced.

Similar to the door switch, the door lock signals to the washer that it's okay to start. The door lock must be engaged for the machine won't run. If the door switch tests okay, the next part to inspect is the door lock motor.

After unplugging the machine and removing the front panel p-3 bg-light, test the door lock motor for continuity with a multimeter.